Jakob Müller AG

Our Values Create Customer Value

Satisfied customers – our ultimate aim


• We recognise the needs of our customers and in response develop innovative solutions.
• We wish to be a long-term, reliable partner that makes a vital contribution to your market success.
• We achieve customer satisfaction through the superior quality of our products and services. 



Employees
–  the foundation of our business

• Every Jakob Müller-Group employee regards him- or herself as a member of a globally active company group with Swiss roots.
• We are aware that a well-educated and motivated workforce represents the cornerstone of our success and therefore we train and further our personnel to the greatest possible extent.
• Our employee leadership is target-based and our managerial culture is founded on personal responsibility and a solution orientation.  

Innovation and value added

• We develop our products in line with existing or future customer requirements. This is our benchmark for innovative strength and successful R&D.
• We focus our value added exclusively on activities that provide us with competitive advantages. We design and produce the performance-determinant components and modules for our machines in-house.

A culture of continuous improvement

• We follow the principle that only a constant search for improvements can secure long-term company success.
• We submit our procedures to regular external scrutiny and where necessary, modify them with speed and flexibility. 

Society and the environment


• We are highly conscious of our entrepreneurial responsibility to society and act accordingly at all times.
• With the Jakob Müller Institute of Narrow Fabrics we make a sustained contribution to the training of specialists for the entire branch.
• During all our activities we endeavour to employ environment-friendly processes and use resources sparingly. 

Company Growth

• We are a self-financed company and conduct our entire business according to this principle.