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Information from Customer Service

Here you will find important information relating to our customer service. 


MÜCARD1 and MÜCARD2 services

All warp crochet knitting activities are being pooled at our Italian subsidiary COMEZ INTERNATIONAL s.r.l. and while MÜCARD software can still be used with the old operating system Windows 2000 and Windows XP, it is unsuitable for Windows 7, 8 or 10.

Therefore we recommend that you operate your workstation offline in order to protect it from hacker attacks.

Moreover, if at some point in the future you renew your IT infrastructure and purchase computers with newer versions of Windows, our subsidiary COMEZ INTERNATIONAL s.r.l. (E-mail: info@comez.com) will be able to offer you an appropriate alternative to MÜCARD.  

For additional information, please contact our Service Team Pattern Design and ProgrammingSystems. Our employees will be pleased to assist (Tel: +41 62 8655 189, E-Mail: cap.jmf@mueller-frick.com).