Service

Customer Technical Support

At Your Service with Advice and Assistance

Jakob Müller AG continuously supports their customers to efficiently use Müller systems and solutions. Solving current problems using knowhow transfer, offering intensive training, promptly supplying spare parts and offering sensible revision and retrofit concepts.

Service Network

A Network upon which the Sun never Sets

Jakob Müller AG has its own service personnel in over 20 countries worldwide: mechanical, electrical, electronic and textile specialists. Choose your country from the diagram and you will be put in contact with the responsible service centre.

Choose your country from the select box and you will be put in contact with the responsible service centre.

In a different country
If your company is located in another country, please click below:

Helpdesk

Problems Solved Quickly...

... via Helpdesk
per Email or telephone you can contact our experts directly and receive a competent answer in less than 24 hours.

... via an inhouse service visit

from one of our experienced service technicians: 

  • repairs
  • reconfiguration
  • modifications
  • machine relocation
  • revisions- / condition evaluation
  • recommendations for spare part stock
  • etc.

... with a service contract

for regular visits to your productions systems from our specialists:

  • technical and textile advise and training
  • solutions, inspections of your machine park.

Machines, Programming Systems and Accessories

Manufacturer: Jakob Müller AG (Switzerland)

Narrow Fabric Weaving Systems: NC, NF, NG, NH, NFM, etc.,

including machines with Jacquard: NCJ..., NFJ..., NHJ..., NFMJ...
Programming Systems MÜCAD MINI / MICRO / NANO

Tel.: +41 62 8655 598
cn.jmf@mueller-frick.com

Manufacturer: Jakob Müller (India) Private Ltd.

Narrow Fabric Weaving Systems: Varitex, MD

including machines with Jacquard: V5J...

Tel.: +91 80 27835126 / 27835127 / 27835128

service.jmin@mueller-frick.com

Manufacturer: Jakob Müller Italiana s.r.l.

Warp Crochet Knitting Systems: RC, MDR, GWM
Programming Systems: MÜCARD2
Tel.:+41 62 8655 553
cw.jmf@mueller-frick.com

Warp Crochet Knitting Systems: RD3, RD3.8, RD3MT3, MDC, MDK
Tel.:+39 0381 698 662
service.crochet.mueller@comez.com

Manufacturer: Jakob Müller AG (Switzerland)

Label Weaving Systems: MBJ3 / 3.1 / 5 / 6 / 6.1 / 8, MBJL, MBJL2 / 3 / 6, MVC2 / 2.1 / 5
Label Cutting System: MÜSONIC1
Tel.:+41 62 8655 552
cl.jmf@mueller-frick.com

Manufacturer: Jakob Müller AG (Switzerland)

Programming Systems : MÜCAD, MÜCAD DIGICOLOR,
MÜBARCODE, MÜNUMBER-MASTER, MÜNAME
Tel.:+41 62 8655 554
cap.jmf@mueller-frick.com

Manufacturer: Jakob Müller Czech Republic a. s.

MFR, SPIDER, BENJAMIN, SB...
Tel.: +420 474 35 99 29
parts.JMCR@mueller-frick.com

Manufacturer: Jakob Müller Deutschland GmbH
BAM, KAM,RAM, SAM, HW, BW, KFF/C, BLA/S
MÜSONIC2 & 3, TLD, UV60

Warping Systems
MW, SMA, creel frames

Textiles Printing System
MÜPRINT MDP-Serie

Inspection Systems
FIT, RB725, RB755

Tel.: +49 2336 4799 0
jmd@mueller-frick.com

Manufacturer: Jakob Müller AG (Switzerland)

All electronic drives and electrical systems:
ECO, UNI, MÜCAN, MLC, etc.
(only for machines of this manufacturer or former subsidiary Jakob Müller Italiana s.r.l.)

Tel.: +41 62 8655 550
ce.jmf@mueller-frick.com

For questions related to control systems and electrical components of machines manufactured by our subsidiaries, please contact their hotlines directly:

Jakob Müller Germany GmbH:
Tel.: +49 2336 4799 0
jmd@mueller-frick.com

Jakob Müller Czech Republic a. s.:
Tel.: +420 474 35 99 29
parts.JMCR@mueller-frick.com

Jakob Müller (India) Private Ltd.:
Tel.: +91 80 27835126 / 27835127 / 27835128
service.jmin@mueller-frick.com

Service and Maintenance / Service Contract

Choose your country from the select box and you will be put in contact with the responsible service centre.

In a different country
If your company is located in another country, please click below: